Store Email Address

This can be found from the Store Email Addresses menu of the General Configuration.

Use this section to configure the email addresses that you want to use for your marketplace. You can set up to 6 different "From" email contact.


  • General Contact (usually used for general emails from the site)
  • Sales Representative (usually used for transactional, refund and other order and shipping related emails)
  • Customer Support (usually used for support requests and responding to customer enquiries)
  • Customer Email 1 and 2 - additional email addresses for specific use cases if required.

For each contact, set the Sender Name and Sender Email.

Field NameNotesScope
Sender NameThe name that will appear as the sender of the email sent by the contactStore View
Sender EmailThe email address that is associated with the selected contactStore View

You can then configure which contact to use as a sender for specific system notifications. For example, you can select in Sales > Sales Emails.


Select Save Config from the top right when configuration is complete.