Configuring Default Marketplace Fees and Charges

Marketplace Owners can setup different Fees and Charges for Vendors and Customers. They can also set up your Marketplace to charge each vendor their own individual fee - click here {LINK} if you want to set Fees and Charges individually for each Vendor on your marketplace

There are 3 types of fees:

Fee Type

Description

Example

Seller Fees

Seller Fees refer to a percentage commission charged by the Marketplace Owner to Vendors on the platform, per order.

10% commission per vendor per order

Category Fees

Fees charged PER Category of product within the cart. Different Categories may have different Category Fee. Category Fees are cumulative (i.e. if a Parent and Child category have fees, the total fee is the sum of both Category Fees)

Categories:
Fashion - 5%
Electronics - 8%
Children's Toys - 4%

Disbursement Fees

A fixed fee charged per Order per Vendor. The fixed amount charged per order and deducted from the Sub-total that is payable to the Vendor.

Always calculated on Pre-Tax amount. Tax is then calculated on the fee.

$5 fixed commission per vendor per order


Enabling Fees and Configuring Default Fees on your Marketplace

Fee configurations are included in Managed Marketplace Setup for your marketplace.

As a Marketplace Owner, you can configure the Commercials Management view by clicking Stores > Settings > Configuration > Omnyfy > Marketplace Commercials Management tab.



General Settings

Field Name

Notes

Turn on Fees Management

By default, the status of Turn on Fees Management is No. Changing the status to Yes will turn on the Marketplace Commercials Management module and the related configuration fields will display.

THIS NEEDS TO BE ENABLED BEFORE YOU ONBOARD ANY VENDOR IF YOU ARE USING THIS.

Enable Wholesale Vendor Payments

Set this to Yes to allow Wholesale Vendor Payments.

Allow Vendors to select if they want to be a Wholesale Vendor or Commission Vendor

Set this to Yes to allow Vendors to select themselves during the Sign Up process, whether they would be a Wholesale or Commission Vendor

Provide content for question to be asked to Vendor when selecting what type of Vendor they would like to be on the marketplace.

Sets the message that will be used to ask the question when Vendors select Wholesale or Commission.

Set Default Vendor Payout Basis Type

Set if Commission Vendor type or Wholesale Vendor type will be the default selection for Vendors being onboarded.

NOTE: You cannot modify this for already approved vendors, so it is important to ensure that the correct type is selected prior to approval.

On-Platform KYC

This will determine how the KYC will be managed. Set this to No if you are using Stripe for your payment gateway / payouts.

Set this to Yes if you are using a platform outside of the Marketplace Configuration to manage the KYC.

Enable Ship By Type

This configuration will allow the fees to be managed by a per account basis. Please note that this is only applicable for Easyship Shipping Method. Set this to No otherwise.

Retain Shipping Fees as Marketplace Earnings

Set this to No if the shipping costs are to be transferred to Vendor during payout.
Set this to Yes if the shipping costs are to be retained for Marketplace.

NOTE: This option will only be available if Enable Ship By Type is set toNo.

NOTE: The Vendor Configuration (Stores > Settings > Omnyfy > Vendor > Vendor Configuration > Calculate Shipping By) needs to be set to Per Vendor for this to be activated. If you are calculating shipping by Overall Cart, the Marketplace Owner will always retain the shipping fee.

Refund Full Shipping Fee for Partial Refund from specific Vendor

Select if the Shipping Fee paid by the customer for a specific Vendor’s items should also be refunded in full, if only some items are refunded. Note that partial shipping refund is not supported.

  • Yes: Refund full shipping amount if partial refund is offered.
  • No (Default): Then there will be no refund of shipping amount if partial refund is offered. NOTE: This will always override the Shipping value when creating a Credit Memo.

Refund shipping for Full Refund from specific Vendor

Select if the Shipping Fee paid by the customer for a specific Vendor’s items should be refunded in full if all of the items purchased from that Vendor are refunded. Note that partial shipping refund is not supported.

  • Yes: Refund the full shipping amount for that Vendor if all items are refunded.
  • No: No refund for shipping even if all items from vendor are refunded. NOTE: This will always override the Shipping value when creating a Credit Memo.

Category Commissions

Field NameNotesScope
Allow Category CommissionsSelecting Yes will allow you to charge the category commission fee for the products within the cart that are in certain categories. The percentages can be managed in Catalog > Categories.Store View

Transaction Fees

Field Name

Notes

Allow Transaction Fees

Set this to Yes to charge customers an additional amount as a Transaction Fee.

If set to No, the below fields will not appear/apply.

Transaction Fee %

Enter the percentage transaction fee charged per order. Entering 1.6 means charging 1.6% per order.

NOTE: Please do not add the % symbol when adding the value in the field.

Transaction Fee $

Enter the fixed dollar amount of transaction fee charged per order. Entering 0.3 means charging 30c per order.

NOTE: Please do not add the currency (eg "$") symbol when adding the value in the field.

Transaction Fee Surcharge %

Enter the percentage of the transaction surcharge which is used to secure additional revenue from the transaction. Entering 0.2 means charging extra 0.2% on top of the transaction fee.

NOTE: Please do not add the % symbol when adding the value in the field.

Tax rate on Transaction Fee %

Enter the tax rate number. Entering 10 will include a 10% tax on the Transaction fee.

NOTE: Please do not add the % symbol when adding the value in the field.


Default Vendor Fees

Field Name

Notes

Allow Default Vendor Fees

If you want to set default fees for every Vendor on the marketplace, set this to Yes, which will display the below fields:

Default Seller Fees %

Sets the % of Sub-total charged as fees to this Vendor. Seller Fees are calculated in addition to the Category Commission.

NOTE: Please do not add the % symbol when adding the value in the field.

Default Minimum Seller Fees $

This amount will be charged if the calculated Seller Fee is lessthan the Minimum Seller Fees.

NOTE: Please do not add the currency (eg "$") symbol when adding the value in the field.

Default Maximum Seller Fees $

This amount will be charged if the calculated Seller Fee exceeds the Maximum Seller Fees.

NOTE: Please do not add the currency (eg "$") symbol when adding the value in the field.

Default Disbursement Fees $

Adds a flat dollar amount to be deducted from each order (such as a default admin fee).

NOTE: Please do not add the currency (eg "$") symbol when adding the value in the field.

Tax name

Used to display the tax name to the vendors.

Tax rate (%)

Used to calculate the additional tax from the Default Seller Fees, Disbursement Fees and Category fees.

NOTE: Please do not add the % symbol when adding the value in the field.

All vendors will automatically apply the default vendor fees after the configuration is saved.

📘

NOTE

Even if Allow Default Seller Fees is set to No, the Tax will still be relevant as this is also used when calculating Category Fees.

🚧

NOTE

Updated Fees will only apply to new orders after the configuration is saved.


Email Templates

Field NameNotes
Payout Notification to MOSet the Email Template to be used for Payout notification emails sent to the Marketplace Owner.
Enable Notifications for Payouts to VendorsSet this to Yes to send an email whenever a Payout has been made through the Admin Portal.
Payout Notification to VendorSet the Email Template to be used for Payout notification emails sent to the Vendor.

Saving changes

Once you have made your changes (if any), select Save Config from the top right of the page.